Do you remember the time when searching the web for something specific meant spending hours and hours in unsuccessful search? When trying to buy something from the web too often meant miserable failure? When web browsing was inextricably associated with that physical feeling of defeat, frustration, dizziness, hopelessness, and alienation? That was before God created Information Architects.
Well, it’s not over yet. Today I tried to buy sheet music from the web (the first violin part of Beethoven 6th Symphony, possibly Kalmus edition) and I couldn’t. In my quest, I encountered sites that were so bad I can’t believe they actually exist. I visited the Julliard bookstore online (try it if you’re brave enough). You search for your music, are inundated with hundreds of results that are not sortable in any way and cannot be filtered, and this obnoxious blue box on the side sardonically blinks at you:
“Can’t find it?”
“We’ve got it”
“Contact us at…”
… and if you cannot write the phone number plus three-digit extension in two seconds, you have to wait for the freaking blue thing to cycle back to the contact information.
One by one, I visited a stream of horror sites that left me more and more frustrated (do you want names? Here are names: Shar Music, SheetMusicPlus, Theodore Presser, the Sheet Music Company). One after the other, these sites with tens of thousands of music items, welcomed me with browser incompatibility, malfunctioning search engines, inability to sort or filter results, and no category structure to browse. For some reason, a lot of these sites have a similar search engine that allows you only to search for one parameter at the time (the artist OR the name of the piece) and does not order the results by any type of relevance criterion; then you are on your own. Do you have any idea how many results you get when you search for Beethoven?
So, I wasted an inordinate amount of time and I am without my music. The good news is: information architects and usability engineers–as well as the people at the Julliard bookstore who know where the music hides–won’t be without work any time soon.
June 28, 2005
Umm… sometimes it’s easier to stop at the real LIVE store on the way home from work? Can’t hide out in your cubicle forever! 🙂
Theodore Presser Music Stores
(sounds like it’s near the mall)
(610) 527-4242
Also Sam Ash Music on 202 next to the Walgreen’s.
Sometimes it’s worth going into the store and have them order it for you to save shipping too. If you go to Nordstrom’s and they have to order a pair of $100 shoes for you from their website, shipping is free and it’s still delivered to your door. If you just sat at your desk and ordered the same pair of shoes, shipping would be $5.
I DO feel your pain though. I wish I could find the guitar/bass tab combo book of the Red Hot Chili Pepper’s “Blood Sugar Sex Magic” (an AWESOME album that should be in every funk lover’s collection.)
🙂
June 28, 2005
Live stores? Do they still exist? Do you mean I am not stuck with the online storeso only?? You are telling me I have a choice?
By the way, I found a bunch of Hot Chili Pepper’s song books in one of the aforementioned horrible sites (SheetMusicPlus). You may want to give it a try if you are brave enough.